The Kano Model: Prioritising What Customers Actually Care About
Not all features make customers happy. The Kano Model helps you distinguish between basics, performance boosters, and delighters, and balance them in the roadmap.
Category Agile and Scrum
From Symantec to Scrum: How the Product Owner Role Has Evolved
Reflecting on my career journey from being a Product Owner at Symantec back in 2010 to now working in a small-to-medium business (SMB) setting, I've seen how the role of a Product Owner has evolved dramatically. The shift from the enterprise environment of a large tech company to the more flexible, fast-paced world of an SMB has been both challenging and enlightening. Here, I want to share my perspective on how the Product Owner role has changed and the way it has adapted to new methodologies, expectations, and environments over the years.
